300 [Update]
Maybe it's the beer I consumed tonight, but this video made me laugh. Thanks to Dan's Blog for bringing it to my attention.
Maybe it's the beer I consumed tonight, but this video made me laugh. Thanks to Dan's Blog for bringing it to my attention.
Tonight's post will start with a "Shout Out" to my main man Mike Mothner over a wPromote and a stellar blog post about the differences between Google and Yahoo. I'll follow that with a quick snipit on the website update…
After finishing my MBA at Villanova, I made the decision to go home to Kansas to spend some time with my four grandparents. They are slowing down and aging in their own beautiful way. My journey home rewarded me with…
Copied from Mark's blog becasue I am to burnt right now to rewrite this: We are hiring a part time blogger professional at Wallhogs. We need about 60-80 hours of work per month and we pay $2 per hour (just…
I've been changing up my passwords and I thought I would take this time to breakout a list of sites / accounts that I have scattered across the net. I think we forget how many interactions we have and how…
Any way you look at this, it is sad. On the subject of being smart or not, I just took this time waster of a test and found out that someone out there thinks I'm smart. I am not, however,…
I try to limit my TV intake because, well, I usually feel dumber after watching. One show that I find addicting is NBC's Deal or No Deal. Like any addict I go through a wave of emotions after spending an…
I am impressed by the prompt follow up by Foy Sperring, EVP of Customer Acquisition at Audible, Inc. Here is his comment left on my last post: Kendall, I just read your message and I am very disappointed by the…
Dear Audible.com,
You made me mad. You made me so mad that I was forced to break up with you. Part of our fight was my fault and the majority was yours. Let me rewind.
There I was, chugging along as a happy as can be in our relationship. I had the monthly membership which gave me 2 credits to download per month. I have downloaded 31 books from you since our relationship began on 08/14/2005, but what you did to me yesterday was unforgivable. It started out simple enough. You emailed me once to remind me that my credit card was expiring at the end of February. You emailed me again with a gentle reminder after your first email was in my trash bin.
We began to bicker as you rejected my new credit card. In hindsight, I understand your logic now. I made the mistake of giving you my old mailing address (I’ve recently moved back to PA.) It was my honest mistake that set these unfortunate events in motion. I never wanted to see your ugly side. It would have been nice if I continued on unaware that the dark side existed.
Instead of telling me that the address didn’t match or that I should ensure the accuracy of my address you told me my card was rejected and that I should try again later. Hmm… yes, I will try again later. Fifteen seconds later you gave me the same error. My memory must have failed me. Did I have a typo in my number? No, the number is fine.
Honest mistake, Audible. I am sorry. But here is where things turned really ugly. At this point, you could have told me something other than I was rejected. You could have offered to help, but you sat there – stubborn and staring back at me – mocking me.